Damages and Returns Policy

1-757-617-4090

Please report any damages or shortages within 3 business days of receiving your order.
For damages, please email pictures of the damages with product numbers and your store name to contact@eastcoastbirdsupplies.com or text 757-617-4090.
Due to possible contamination with bird illnesses, we DO NOT accept returns of unsealed products.
If you received the wrong product due to picking errors, please let us know.
Refunds/credits for errors and other issues will be handled on a case by case basis.

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